Core Services
- Assessment. We work with clients and prospects to determine business objectives, impacted systems, necessary personnel, etc.
- Alignment. We document requirements and then align our product and service offerings accordingly. Here, we also determine which voice engine is most suitable for desired user convenience and security needs, etc.
- Deployment. We help our clients choose the proper deployment strategy and then our delivery team makes sure that all stages of deployment are successful.
- Servicing. Once clients have deployed their authentication solutions in production, we provide on-going consultation, support, and reporting to ensure continued success.
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Additional Services
- VUI Development. Our team can help design a new IVR system for you, or can simply augment your existing system to access our products and services.
- Personas. All of our scripts and prompts can be fully customized with any vocal talent or persona. We have access to literally hundreds of personas and languages to help you develop a truly personalized user experience.
- Custom Integration. For on-premise projects or specialized deployment scenarios, our development staff can assist you with your authentication solution.
- ASR/TTS. Optional Speech Recognition and Text-to-Speech services are available, as well as custom grammar development.
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