Voice Authentication Service to Provide Greater Accuracy and Customer Security

NEWTOWN, PA, SEPTEMBER 20, 2007 – ICT GROUP, INC. (NASDAQ: ICTG), a leading global provider of customer management and business process outsourcing solutions, and VoiceVerified, Inc., a provider of voice biometric authentication technology and services, today announced a co-marketing agreement.

Using the authentication services of VoiceVerified®, ICT GROUP is now able to offer clients a streamlined call flow process that eliminates the need for passwords, access codes and disclosure of private information. This allows callers to use their voice, an unforgettable password™, thereby providing greater accuracy, flexibility and security which results in a superior customer experience. (Read the rest of this article)