Painless Healthcare for Patients, Providers and Insurers
Provide quality care and responsive service in a more cost efficient manner while protecting patient rights and privacy.
Ease Their Pain
No one enjoys the hassle of confirming identity when someone wants access to medical records, benefits, procedure authorization and referrals. Yet identity authentication is crucial – and it’s the law. You feel the pain because your staff and supporting self-service channels must validate that the person claiming benefits, requesting information, or accessing accounts really is the authorized party. Patients feel the pain in the time it takes to deal with PINs, passwords, and personal information.
With VoiceVerified®, individuals repeat a few randomly generated digits and their identity is authenticated in seconds. Online, on the phone or in self-service IVRs, identity is confirmed, so you can create a simpler, more private, secure experience. Your costs are reduced while providing more responsive service.
VoiceVerified®: It’s as simple as it sounds™.
VoiceVerified® accurately identifies individuals automatically in your IVR, your online platform and call center, virtually anywhere in your business processes where quick, easy identification is needed:
- Access to benefits and service providers
- Procedure authorizations and referrals
- Provider and insurer authorized access to HIPAA-protected records
- Account access and password reset
- Clinical trial reporting
Take the pain out of secure access today with VoiceVerified®!
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